Why can't I get in the room

When I push the play now button and wait until the ads end, I still cannot get in the curling room. The web page skips to an all black widget and all  I can see is 'OK' on  top left, just like an HTML code. 

BTW this situation only occurs  on my smartphone,  I can get in the room via my tab. So has anyone faced this issue？How can I solve it?

FORUM HELPER

🚩️

Please report the issue through the official Contact Support page so the tech team can check the logs for your device and setup -

https://www.flyordie.com/contact-support



When you contact them, please include details such as:

- your browser
- your device model (smartphone / tablet, etc.)
- the operating system and exact version (for example, iOS 17.x or Android 14 – and whether it’s fully up to date)
- your connection type (Wi-Fi or mobile data)

This information will help them investigate more quickly.

Please also check -

http://www.flyordie.com/games/help/support/clearcache.html

 and try to clear the temporary files in your browser.

Also, please ensure your smartphone is up-to-date with the latest system updates.

成田冰激凌

OP

I clear my browser cache and solve this issue. Thanks for your information.