A Premium subscription unlocks additional features and removes advertisements, but it does not affect connection speed or server priority.
Slow connections can be caused by a number of factors, including your internet connection, Wi-Fi stability, browser, device, or the network route between you and the FlyOrDie servers.
Before reporting the issue, please have a look through the Support FAQ, as it covers many common connection-related questions -
https://www.flyordie.com/games/help/support/contents.html
If the problem persists after checking the FAQ, please report it to the support team, including as much information as possible (device, browser, operating system, connection type, and when the problem occurs) -
https://www.flyordie.com/contact-support?s=hn
The more technical information you can provide, the easier it will be for the developers to investigate the issue.