Please report the issue through the official Contact Support page so the tech team can check the logs for your device and setup - 

https://www.flyordie.com/contact-support

When you contact them, please include details such as:

- your browser
- your device model (smartphone / tablet, etc.)
- the operating system and exact version (for example, iOS 17.x or Android 14 – and whether it’s fully up to date)
- your connection type (Wi-Fi or mobile data)

This information will help them investigate more quickly.

Please also check - 

http://www.flyordie.com/games/help/support/clearcache.html

 and try to clear the temporary files in your browser.

Also, please ensure your smartphone is up-to-date with the latest system updates.