the answer is at the bottom of your own post. Please follow the instructions.

man, and you think that i havent do that yet?
more than 2 month im still waitin for reply, a sign or sumthin..
im in this site since feb 2004, and it never happens to me in this frequency. that's weird..

try emailing support@flyordie.com and give your operating system, internet browser (and version), version of java, type of computer, etc.  and also explain what you do immediately before that error message comes up.
--jason

glad to know its not just me then. sry to hear about ur problem. u would think that thay would fix it the bloody problem by now, dammed frustraiting :@, ive been playin a few years now myself, never has it been this bad. think that they dont realy want us to play here anymore. like come on pple, get it together :@