DKEJC
29
Male
United Kingdom
Joined: 
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7 years ago
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DKEJC
 commented on: 
Wilko Is Back
DKEJC
 commented on: 
PROFLE PICTURE
DKEJC
 commented on: 
how change email ?
DKEJC
 opened a topic: 
Old players
DKEJC
 commented on: 
disconnections
If you are changing computers etc... quite frequently, then I can see why you are experiencing these issues.

It is simply bad download speed from the multiple ISP's that you have been using to go online. If your changing all the time you should notice this, not every ISP gives the best download speed.

Also in certain countries are limited, not only to fast broadband, but to multiple ISP's which result in the customer (such as yourself) experiencing problems such as these.

Personally the only assistance i can give the next time is happens, is to;

1. disconnect your laptop/PC from your internet connection

2. Restart your router (Using the restart pin which is usually a small hole in the back)

3. Enter the correct information in order to reconnect your system to the router

4. Immediately, once connected run a broadband speed check, and see if your download speed has improved.

If that hasn't helped, then you will need to check what download speed is on your contract with your ISP, then give them a ring and explain the issue. Sometimes it could be the wiring with your router etc... I had a similar issue back in 2012, I should have been running on 30MB/s, but due to an installation error I rarely got over 5MB/s, after a ring, they came our and fixed the wire's leading out of my house, which where incorrectly connected together.

Sorry I can't be of more use, only you can resolve this issue. If you are using a free Wi-Fi zone or using some free Wi-Fi spot in order to get online, then that's is your problem, as you never know how many people are also connected to the same spot, more users = less download speed, as the bandwidth will be stretched.

Thanks for reading.
DKEJC
 opened a topic: 
Chess Update
Last seen: 
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Permanently banned