Hi,
as there are many reasons for this issue, I'll give you some ideas how to resolve it:
Possible Causes:
->Browser Compatibility: The game may not be fully compatible with the browser being used, or the browser might need an update to support the game's requirements.
->Graphics or Hardware Issues: A black screen can sometimes be caused by outdated graphics drivers, incorrect display settings, or hardware not syncing properly with the game.
->System Resources: If the computer is running low on memory or has other programs open, it might struggle to run the game smoothly.
->Monitor or Connection Issues: Loose or damaged monitor cables, or incorrect display settings, can also lead to a black screen.
Solutions:
Switch or Update Browser:
Try using a different browser like Mozilla Firefox or Google Chrome, which are often more compatible with online games.
Ensure the browser is updated to the latest version, and check that any required plugins (like Java or Flash, if used) are installed and up to date.
Update Graphics Drivers:
Update your graphics card drivers (NVIDIA, AMD, or Intel) through the manufacturer’s official website.
Adjust your screen resolution or refresh rate to ensure compatibility with the game.
Check System Resources:
Close unnecessary programs to free up memory and ensure your computer has enough resources to run the game.
A minimum of 1 GB of free RAM is recommended for smooth gameplay.
Inspect Hardware and Connections:
Check that all monitor cables (HDMI, DisplayPort) are securely connected and not damaged.
Test the monitor on another device to rule out hardware issues.
Restart or Use Safe Mode:
Restart your computer to see if the issue resolves.
If the problem persists, try booting in Safe Mode and test the game to identify if a background process is interfering.