« Back to All Topics
payment problem
Posted in 
Technical
payment problem
Posted in 
Technical
payment problem
I am asked, and I want, to renew my premium membership but I cannot pay. When I try (credit card) I get the message that the connection is bloked by
 secure.worldpay.com
What can I do ?
Thanks for your answer,
jfl
Hi jfl,
Please clear your browser's cache or try with a different browser. 

If you're using a VPN, make sure to deactivate it before starting the subscription process. Almost all servers a VPN provider has in use are marked as "known proxies" which causes sites like worldpay.com and online banking sites to refuse the connection.

If this does not solve the problem please read the FAQs  
 
https://www.flyordie.com/games/help/support/contents.html

 
before contacting our technical support 
https://games.flyordie.com/s/contactSupport.html?portal=flyordie_com&lang=en

  
( Please allow them a few days to get back to you.)

Kind regards,
John Stewart
❤️
1
It worked well
Merci beaucoup !