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Mute status
Posted in 
Technical
Mute status
Posted in 
Technical
Mute status
People are showing up muted on my list. I take them off of mute and log off and back on and they are back on the mute status. Thanks for any help.
Hi Papa44,
On a PC/Mac: Please click the gear icon, then remove the checkmark from "mute non-subcribers". Click OK. 
See Screenshot:  
https://rb.gy/rzcojq


On a mobile device: When you are in the lobby, at the top left, you can see a speech bubble. Tap on it. Then you can see "mute guests" and "mute non-subscribers".  Remove the checkmark from "mute non-subscribers".

Kind regards,
John
Edited by John Stewart
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