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Lockups
Posted in 
Technical
Lockups
Posted in 
Technical
Lockups
Multiple times my game will freeze and not continue. It also locks up the fly or die games tab. Only recourse is to close the tab and start over. I’ve read other posts that talk about clearing cache which I’ve done before starting. Lockup always occurs when I am in the middle of moving a piece and try to move back to original spot. Also only seems to happen when I have an advantage in the game but that is likely coincidence
Hello H. Beardo
Since you've already read some of the other forum posts, I can keep my response brief.
A game “freeze” happens and is common in online games. Time/game freeze means either you or your opponent quit the game or lost connection. 
I suggest getting in touch with your Internet Service Provider to have your Internet checked. 
If you are playing on a mobile device, avoid crowded hotspots near train stations or other public areas.

Kind regards,
John
Hi John, 
What you describe is not what’s happening in my case. I’m familiar with lost connections. When that happens the timers continue to operate and the main fly or die Tab is accessible in my browser. The lockup I experience seems to occur “mid move” and everything freezes, the timer, the piece I was in the process of moving and I cannot access anything on the game tab. If I switch to the main fly or die tab it appears blank and the only recourse is for me to close both tabs on my browser and go back in from a new tab. 
Thanks
Just happened at 10:27pm EDT. Game froze in the middle of a move. Piece I was moving was frozen slightly off spot. Timers were both froze could not access chat tab or anything on page. Closed that tab and the m.flyordie.com tab was blank and would not refresh.
Again tonight, same scenario. Started to move a piece and let off. Piece froze just off spot and everything else froze. 11:27PM EDT
FlyOrDie's Sever is up and running.  
https://isdownstatus.com/status/flyordie.com


When playing online games, it's possible to experience occasional disconnections. There is a distance between you and FlyOrDie with several servers, not just one! In case these disconnections happen frequently, like in your case, 
you may use  "Traceroute Online" to check where the the problem occurs --> 
https://dnschecker.org/online-traceroute.php

 or any other DNS checker. 
Is it possible that some browser settings are too restrictive now? And an overactive virus protection could also cause problems. You could try temporarily disabling any antivirus, firewall, internet security software, to see if it improves connection.

** This is all I can say concerning the issues you are having.  **

If you tried everything and it did not resolve your problem, kindly contact FlyOrDie's technical support -  even though the problem is not with FlyOrDie but with your internet or just because of the distance between you and FlyOrDie.
FlyOrDie tech support: 
https://games.flyordie.com/s/contactSupport.html?portal=flyordie_com&lang=en


Kind regards, 
John
Edited by Jᴏʜɴ Sᴛᴇᴡᴀʀᴛ
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